Liankey Nyambura has come out publicly to call out Safaricom over what she describes as repeated and unexplained loss of data bundles and call minutes, saying her experience left her frustrated, exhausted, and feeling taken advantage of as a customer. Speaking from her own personal experience, she says the issue began immediately after she returned
Regulators have been urged to take swift action over claims that a Kenyan bank mishandled a customer’s account in a manner that raises serious ethical and legal questions. The call was made by George Njoroge, who expressed concern over allegations involving I&M Bank Kenya and the treatment of one of its customers. He argued that
Major General (Rtd) Mohammed Hussein Ali Kenya’s first military officer to serve as Police Commissioner (2004–2009) and later Postmaster-General (2009–2012) personally commissioned. In 1977, Ali enlisted in the Kenya Army as a cadet. He rose steadily through the ranks, serving as a military attaché in Zimbabwe and Uganda, commanding the Kenya Army Parachute Battalion, and
A legal battle over a stalled electricity transmission project has taken a new turn after the High Court stepped in to stop any further financial action linked to the deal. The court has issued conservatory orders halting all payments and decisions connected to the project amid claims that public money was at risk despite no
The latest developments around the sale of a 15 percent stake in Safaricom have drawn a lot of attention, mainly because of the large fees expected to be paid to the advisers involved. Instead of focusing only on the sale itself, many observers are now looking at how much money investment bankers and lawyers stand
A long-running disagreement between KISCOL and the government has finally been settled in court after years of delays, interruptions and financial losses. The company had faced many challenges in trying to develop its sugar project, and these challenges kept growing as different government actions and omissions made it difficult for the investor to use the
Kiharu Member of Parliament Ndindi Nyoro sold 3.08 million shares of Kenya Power with a current market value of Sh37.8 million in the six months to June 2025, booking part of his profitable investment in the electricity distributor. The sale reduced his holdings to 26.9 million at the end of June this year compared to
The wider concern around Platinum Credit goes far beyond a single complaint, and many Kenyans have increasingly questioned how the company handles people’s personal information. For years, stories have surfaced about lenders using phone numbers, contact lists, and other private details in ways that customers never agreed to. This latest case adds to those concerns,
The Competition Authority of Kenya (CAK) has fined Directline Assurance Company KSh 85 million. The penalty comes after the insurer was found misusing its buyer power against two Nairobi garages. The garages provide services such as panel beating, spray painting and mechanical repairs. They were contracted by Directline in 2023 and 2024 to fix vehicles
Kenyans have been trying to understand the real state of the country’s economy, and the comments made by Kiharu Member of Parliament Ndindi Nyoro have added a new layer to that discussion. He raised serious concerns about the figures President William Ruto has been using in his recent speeches, saying that the numbers do not