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The reputation of embattled car dealer Khalif Kairo continues to be exposed as more disgruntled clients come forward to share their experiences of unmet promises, delayed deliveries, and financial losses. Kairo, once a prominent name in the vehicle dealership business, is now facing mounting accusations that could tarnish his credibility for good. One recent complaint
Grand Acres Ltd., a prominent Kenyan real estate company endorsed by public figures like Abel Mutua and Sauti Sol, is facing scrutiny after a dissatisfied customer publicly aired frustrations. The customer, who completed payments for a property in April 2024 after paying 75% by December 2023, is yet to receive their title deed. This delay
NCBA Bank has come under fire for its poor customer service and questionable practices, particularly in how it handles card cancellations and CRB listings. One frustrated customer detailed a two-month ordeal trying to cancel a card, during which they settled all their dues, only to face demands for a written letter to complete the process.
Another Nairobi car dealership is facing criticism for failing to honour sale agreements, leaving customers frustrated and questioning the integrity of such businesses. A recent case involving Motor Consult, a dealership located in Ridgeways along Kiambu Road, has come to light, highlighting the challenges faced by unsuspecting buyers. In October 2023, a customer purchased a
On January 13, 2025, Joseph Kairu Wambui, popularly known as Khalif Kairo, stood in the dock at the Milimani Law Courts in Nairobi, facing serious fraud charges. As a motor vehicle dealer and owner of Kai & Karo Limited, Kairo has now become the center of controversy, accused of duping his clients under the guise
Kenya Commercial Bank (KCB) has found itself in the spotlight for all the wrong reasons. In October 2024, the bank encountered a big technical issue during a data migration exercise. This blunder allowed some customers to withdraw more money than they actually had in their accounts, resulting in a staggering loss of approximately $7.7 million
China Square, a rapidly expanding retail chain specializing in personal and household merchandise, has increased its presence in Kenya by investing KSh 600 million in a new outlet at Two Rivers Mall and KSh 300 million in Greenspan Mall. These strategic investments bring the total number of China Square branches in Kenya to six, underscoring
In Nairobi, hawkers have expressed strong opposition to Governor Johnson Sakaja’s recent directive prohibiting their activities on the main streets of the Central Business District (CBD). The Hawkers Association has announced plans to stage protests against this decision, arguing that it threatens their livelihoods and disregards their economic contributions. Governor Sakaja’s directive, effective from January
A shocking incident has left a car buyer reeling after their vehicle was repossessed from their workplace, following a sour deal with Nairobi-based car dealer Khalif Kairo. Known for his flashy lifestyle and luxury car business, Kairo has recently come under fire for multiple allegations of fraud. More buyers are now coming forward with claims
Safaricom faces intense criticism as claims of mishandling customer issues and neglect continue to emerge, causing widespread dissatisfaction among Kenyans. One notable case involves Festus Kasyoka Mbuva, a resident of Lowell, Massachusetts, who allegedly lost Ksh 400,000 to fraudsters John Kariuki and Beatrice Gaitho. Despite highlighting this incident on social media, Mbuva’s post was reportedly
