March 7, 2026
Nairobi, Kenya

I&M Bank

Business

George Njoroge questions I&M bank practices following customer account freeze claims

Regulators have been urged to take swift action over claims that a Kenyan bank mishandled a customer’s account in a manner that raises serious ethical and legal questions. The call was made by George Njoroge, who expressed concern over allegations involving I&M Bank Kenya and the treatment of one of its customers. He argued that

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Business

Njeri Thorne exposes how I&M Bank cost her £120 in a failed transfer

I&M Bank on spotlight after growing complaints that it may be taking advantage of customers through hidden exchange rate tricks during failed international money transfers. At the center of this troubling pattern that shows the bank possibly refunds failed transactions at a lower exchange rate than the one used when the transfer was initiated, leading

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