Directline assurance slapped with KSh 85M fine for abusing buyer power
The Competition Authority of Kenya (CAK) has fined Directline Assurance Company KSh 85 million. The penalty comes after the insurer was found misusing its buyer power against two Nairobi garages. The garages provide services such as panel beating, spray painting and mechanical repairs. They were contracted by Directline in 2023 and 2024 to fix vehicles