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Safaricom faces intense criticism as claims of mishandling customer issues and neglect continue to emerge, causing widespread dissatisfaction among Kenyans. One notable case involves Festus Kasyoka Mbuva, a resident of Lowell, Massachusetts, who allegedly lost Ksh 400,000 to fraudsters John Kariuki and Beatrice Gaitho. Despite highlighting this incident on social media, Mbuva’s post was reportedly

A French diplomat working at the French Embassy in Nairobi, alongside his partner, has been accused of failing to honor an agreement with a local real estate agent. Hellen Njeri Nderu, the agent, claims she was approached on Facebook by a French couple, Luc Camilleri and Ricard Magaly, seeking help in finding a rental house

The Kenya Revenue Authority (KRA) has been under heavy scrutiny for its treatment of taxpayers. While Kenyan businesses struggle under the weight of aggressive tax collection, foreign companies, particularly Chinese ones like Tecno, appear to evade taxes with little consequence. This double standard raises serious concerns about the fairness and transparency of Kenya’s tax system.

Kenya Commercial Bank (KCB) is one of the largest banks in Kenya, serving millions of customers with various financial services. Recently, a TikTok user named Dr. Pangolin posted a video expressing serious concerns about KCB’s handling of customer accounts. In the video, he claims that KCB allows third parties to access customers’ accounts without proper