Reports by The Kenya Times indicate that Kenya’s well-known public transport provider, Super Metro Limited, has officially returned to service after successfully completing a full compliance review.
The company resumed operations on April 17, 2025, after receiving a green light from transport authorities, including the National Transport and Safety Authority (NTSA) and the Transport Licensing Appeals Board (TLAB).
According to company officials, they did not just meet the required safety standards, but went beyond them in their efforts to ensure safe and reliable services for commuters.
The decision to temporarily suspend operations had left many passengers stranded, especially those who depend on Super Metro’s routes to move around Nairobi and nearby areas.
During the three-day suspension period, the operator carried out internal assessments to ensure their vehicles and systems met all current regulations.
Their return shows that the company has taken the situation seriously and has acted quickly to address any gaps.
Super Metro’s management released a statement thanking their customers and partners for being patient and supportive during the suspension.
They assured the public that the changes made were meant to improve safety and service delivery. The statement also mentioned that they conducted strict internal checks to make sure every bus on the road meets the highest safety levels.
They also promised to keep working closely with transport authorities to avoid future disruptions.This return to service comes at a time when Nairobi’s transport industry is under increasing pressure to follow the rules.
In recent months, the NTSA has been cracking down on non-compliant operators in a bid to clean up the sector.
Analysts say that Super Metro’s fast response to regulatory demands could become an example for other matatu companies struggling to stay within the law.
Their ability to bounce back so quickly highlights the importance of staying prepared and proactive in a tightly regulated environment.
Passengers can now expect to see Super Metro’s familiar green buses back on their normal routes. With safety measures improved and their paperwork in order, the company is confident that they will regain the trust of their customers.
They have promised to offer steady and safe transport without further interruptions. For many daily commuters, this is welcome news, especially at a time when the city’s transport system is already overwhelmed by poor planning and overcrowded routes.
Super Metro’s journey through this short crisis and their return to the road may signal a new chapter for public transport in Kenya. With better systems in place and a renewed focus on safety, the company now hopes to strengthen its position as a trusted name in the sector.
Time will tell whether other operators will follow suit, but for now, commuters can breathe a sigh of relief knowing that one of their most reliable options is back in action.
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